Terms of Service

1. Acceptance of Terms

By accessing and using EnterpriseChai's services, including our website, applications, and AI-powered tools (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

EnterpriseChai provides AI-powered tools and platforms designed to enhance sales, customer success, and revenue operations, including but not limited to:

• LoopX - AI sales workspace for lead research and qualification
• Whispr - Real-time call assistant and copilot
• Concierge - AI website assistant for lead capture and routing
• Related documentation, support, and training materials

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for any fraudulent, abusive, or harmful activities
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Upload or transmit malicious code, viruses, or harmful content
• Reverse engineer, decompile, or attempt to extract source code
• Use the Services to compete with EnterpriseChai or develop competing products

5. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property Rights

The Services and all content, features, and functionality are owned by EnterpriseChai and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.

7. Payment Terms

If you purchase paid Services, you agree to pay all applicable fees as described in your service agreement or as displayed during the purchase process. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice.

8. Disclaimers and Limitations of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, ENTERPRISECHAI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL ENTERPRISECHAI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

9. Indemnification

You agree to indemnify, defend, and hold harmless EnterpriseChai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Services or violation of these Terms.

10. Termination

We may terminate or suspend your access to the Services at any time, with or without cause or notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or by email. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at: