Privacy Policy

1. Introduction

EnterpriseChai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Company name and job title
• Account credentials and profile information
• Payment and billing information
• Communication preferences and feedback

Usage Information

We automatically collect certain information when you use our Services:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction data
• Log files and analytics data
• Cookies and similar tracking technologies

Business Data

When you use our AI-powered tools, we may process business data you provide, including customer information, sales data, and communication records, solely to provide our Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Communicate with you about our Services
• Provide customer support and technical assistance
• Analyze usage patterns and improve user experience
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)
• Detect and prevent fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• Consent: With your explicit consent for specific purposes
• Aggregated Data: De-identified, aggregated data for analytics and research

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@enterprisechai.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Services. You can manage your cookie preferences through your browser settings or our cookie preference center.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by email. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: